At Night Breeze, customer satisfaction is our highest priority. Every product is carefully inspected before dispatch to ensure it meets our quality standards. However, if you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return or refund within 7 days of receiving your order if:

  • The product is faulty or damaged.
  • The product received is incorrect.
  • You are not satisfied with your purchase.
  • You simply change your mind.

We believe in treating our customers with trust, honesty, and fairness, and we appreciate the same in return.

Return Conditions

To be eligible for a return:

  • The product should be unused and in its original condition.
  • It should be returned with its original packaging, neatly packed as it was delivered.
  • Please include all accessories, tags, and any complimentary items, if applicable.

Refunds

Once we receive and inspect the returned product, we will process your refund as soon as possible. The refund will be made using the original payment method whenever applicable.

Return Shipping

If you return a product because you changed your mind or cancel an order after dispatch, the delivery/return shipping charges will be borne by the customer.

If the return is due to a product defect, damage, or an error by Night Breeze, we will cover the return shipping cost.

If you need assistance with a return or refund, please contact us using the information provided on our Contact Us page. We are always happy to help and will do our best to resolve your concern quickly and fairly.